At SKG PSD, we offer a range of digital products such as album PSDs, course access, invitation videos, and premium templates. Once downloaded or accessed, these products are considered delivered and non-refundable, as per the policy below.
1. Refund Eligibility
- Refunds are not applicable once the PSD file, video, or course content has been accessed, downloaded, or delivered.
- WhatsApp group memberships or ₹1 offers are non-refundable under any condition.
- In case of duplicate payments or incorrect product delivery, please contact support within 24 hours.
2. Special Offers & Low-Priced Items
- Products like "15x30 Birthday 31 Sheet Only Rs. 50" or "18x24 Ported 6 Sheet Only Rs. 40" are final sale items.
- These heavily discounted files are not eligible for cancellation, refund, or replacement.
3. Cancellation Process
Since our system delivers files instantly, cancellation is only possible if:
- Order was placed in error and download link hasn’t been used.
- A major technical error prevented product access (with proof).
4. Support and Resolution
- If you face any issues in downloading, extracting or opening files, our team will guide you step-by-step.
- Email us at support@skgpsd.com with your payment receipt and issue details.
- All support requests are answered within 24–48 business hours.
5. Contact Information
Have concerns regarding your digital purchase? Reach out to us:
Email: support@skgpsd.com
Phone: +91-9990144668
Last Updated: August 1, 2025
